Generating a Thread Dump of JIRA with Jstack

Occasionally, JIRA may appear to 'freeze' during execution of an operation. During these times, it is helpful to retrieve a thread dump — a log containing information about currently running threads and processes within the Java Virtual Machine. Taking thread-dumps is a non-destructive process that can be run on live systems. This document describes the … Continue reading Generating a Thread Dump of JIRA with Jstack

Advertisements

JIRA cannot cancel REINDEX ( seems ZOMBIE the reindexing process)

In a big JIRA's I do not recommend reindex in background, probably the Reindexing Service cause timeouts and integrity problems with the issues (currently created by users while the process background is still running) and then, probably will be corrupted (only the status or the transaction caused by the timeout). This problem can be fixed by … Continue reading JIRA cannot cancel REINDEX ( seems ZOMBIE the reindexing process)

[SOLUTION] The issue lost the workflow transaction buttons and when the issue is moved an ERROR is triggered

Launch the Integrity checker from the Administration view "Check Workflow Integrity" ( in order to avoid timeout on the web transaction, is good option connect to the original IP:PORT of the JIRA for example: http://127.0.0.1:8080) If when the issue is moved an error is raised like "duplicate key entry...", the best option is launch this instruction in … Continue reading [SOLUTION] The issue lost the workflow transaction buttons and when the issue is moved an ERROR is triggered