New video-training Jira 7 Essentials

It has been a pleasure for me (MrAddon) to be the reviewer of the content of the video-course “Jira 7 Essentials” by the fantastic teacher Ravi Sagar (famous author of the book “Mastering Jira”). A course where the differences between Jira Core, Jira Software, Jira Service Desk and Jira Portfolio are made clear. It is a…

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How to calculate “Lead Time” or “Real Average Resolution Days” with eazyBI and JIRA

The default calculated measure of eazyBI “Average Resolution Days” counts until the last Resolution filled ( not until the first value of the Resolution field), then if you set a new Resolution from “Resolved” to “Close” statuses, the value will be measured until “Close”. eazyBI counts the resolution time till the last resolution. This is…

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