package example.CloneTicketAndLink

import com.atlassian.jira.event.issue.AbstractIssueEventListener
import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.user.util.UserUtil
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.link.IssueLink
import com.atlassian.jira.util.ImportUtils
import com.atlassian.crowd.embedded.api.User;
import com.opensymphony.workflow.WorkflowContext
import org.apache.log4j.Category
import com.atlassian.jira.issue.customfields.CustomFieldType
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.project.ProjectManager
import com.atlassian.jira.project.Project
import com.atlassian.jira.issue.IssueFactory;
 
class TaskVersionListener extends AbstractIssueEventListener {
    Category log = Category.getInstance(TaskVersionListener.class)

    @Override
    void workflowEvent(IssueEvent event) {
		log.setLevel(org.apache.log4j.Level.DEBUG)
		def issue = event.getIssue()
		if ( issue.getIssueTypeId() == "XXXXX" ) {  // The Issue Type to catch in the Listener
			def projectName = "YYYYY" //Target project name
 
			def issueMgr = ComponentManager.getInstance().getIssueManager()
			def projectMgr = ComponentManager.getInstance().getProjectManager()
			String currentUser = event.getUser().getName();
			User currentUserObj = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser();
			ComponentManager componentManager=ComponentManager.getInstance()
			CustomFieldManager customFieldManager = componentManager.getCustomFieldManager()
			log.debug "IF ISSUE IS TYPE XXXXX CLONE ISSUE TO PROJECT YYYYY WITH SAME FIELDS, ETC"

			def issueFactory = ComponentManager.getInstance().getIssueFactory()
			def newissue = issueFactory.getIssue()
			newissue.setSummary (issue.summary)
			newissue.setProject (projectMgr.getProjectByName(projectName))
			newissue.setIssueTypeId("JJJJ") //The ID of the target Issue Type
			newissue.description = issue.description
			newissue.reporter = issue.getReporter()
			
			//Set the Project Lead of the target project as assignee of the new ticket
			def project = projectMgr.getProjectObjByName(projectName)
			newissue.setAssigneeId(project.getLeadUserKey())
			
			//Copy the fields that you want
			def cf = null;
			//ZZZZZ (list)
			cf = customFieldManager.getCustomFieldObjects(issue).find {it.name == 'ZZZZZ'}
			newissue.setCustomFieldValue(cf, issue.getCustomFieldValue(cf))
			//YYYYYY (date) another way to obtain the custom field
			cf = customFieldManager.getCustomFieldObject("customfield_NNNNN");
			newissue.setCustomFieldValue(cf, issue.getCustomFieldValue(cf))
			//XXXXXX (text, numeric, ...)
			cf = customFieldManager.getCustomFieldObjects(issue).find {it.name == 'XXXXX'}
			newissue.setCustomFieldValue(cf, issue.getCustomFieldValue(cf))
			
 
			def params = ["issue":newissue]
			def subTask = issueMgr.createIssue(currentUserObj, params)
			
 
			def linkMgr = ComponentManager.getInstance().getIssueLinkManager()
			linkMgr.createIssueLink (newissue.id, issue.id, Long.parseLong("ZZZZZ"),Long.valueOf(1), currentUserObj)  //ZZZZZ is the id of the type of link
		}
	}
}
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10 replies on “New JIRA Listener example: Copy ticket & link”

      1. Thanks!
        I have compatible according to supported API/code
        Error has vanished
        But, issue clone is not working also link is not appearing is screen

        Regards,
        Sid

        Liked by 1 person

      3. Hello,

        This article is very helpful.

        I am able to create a copy ticket and link, I was wondering how can we copy ticket and create multiple issue types and link it.

        Thanks

        Like

  2. Sure… Following is the updated code
    Note: I am taking Project Name from my custom field “Project(Type-Project Picker)”

    import com.atlassian.jira.event.issue.AbstractIssueEventListener
    import com.atlassian.jira.event.issue.IssueEvent
    import com.atlassian.jira.user.util.UserUtil
    import com.atlassian.jira.ComponentManager
    import com.atlassian.jira.component.ComponentAccessor
    import com.atlassian.jira.issue.link.IssueLink
    import com.atlassian.jira.util.ImportUtils
    import com.atlassian.crowd.embedded.api.User;
    import com.opensymphony.workflow.WorkflowContext
    import org.apache.log4j.Category
    import com.atlassian.jira.issue.customfields.CustomFieldType
    import com.atlassian.jira.issue.CustomFieldManager
    import com.atlassian.jira.issue.fields.CustomField
    import com.atlassian.jira.issue.IssueManager
    import com.atlassian.jira.project.ProjectManager
    import com.atlassian.jira.project.Project
    import com.atlassian.jira.issue.IssueFactory;

    class TaskVersionListener extends AbstractIssueEventListener {
    Category log = Category.getInstance(TaskVersionListener.class)

    @Override
    void workflowEvent(IssueEvent event) {

    log.setLevel(org.apache.log4j.Level.DEBUG)
    def issue = event.getIssue()

    def cust_field=ComponentAccessor.getCustomFieldManager();
    String sid2= cust_field.getCustomFieldObjectByName(“Project”)

    log.error”————-sid2————“+sid2
    if ( issue.getIssueTypeId() == “10000” ) { // The Issue Type to catch in the Listener
    def projectName = sid2 //Target project name
    log.error”————-Project Name————“+projectName

    def issueMgr = ComponentAccessor.getIssueManager()
    def projectMgr = ComponentAccessor.getProjectManager()
    String currentUser = event.getUser().getName();
    def currentUserObj = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser();
    ComponentManager componentManager=ComponentManager.getInstance()
    CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()
    log.debug “IF ISSUE IS TYPE XXXXX CLONE ISSUE TO PROJECT YYYYY WITH SAME FIELDS, ETC”

    def issueFactory = ComponentAccessor.getIssueFactory()
    def newissue = issueFactory.getIssue()
    newissue.setSummary (issue.summary)
    newissue.setProjectObject (projectMgr.getProjectObjByName(projectName))
    newissue.setIssueTypeId(“1000”) //The ID of the target Issue Type
    newissue.description = issue.description
    newissue.reporter = issue.getReporter()

    //Set the Project Lead of the target project as assignee of the new ticket
    def project = projectMgr.getProjectObjByName(projectName)
    newissue.setAssigneeId(project.getLeadUserKey())

    //Copy the fields that you want
    def cf = null;
    //ZZZZZ (list)
    cf = customFieldManager.getCustomFieldObjects(issue).find {it.name == ‘ZZZZZ’}
    newissue.setCustomFieldValue(cf, issue.getCustomFieldValue(cf))
    //YYYYYY (date) another way to obtain the custom field
    cf = customFieldManager.getCustomFieldObject(“customfield_NNNNN”);
    newissue.setCustomFieldValue(cf, issue.getCustomFieldValue(cf))
    //XXXXXX (text, numeric, …)
    cf = customFieldManager.getCustomFieldObjects(issue).find {it.name == ‘XXXXX’}
    newissue.setCustomFieldValue(cf, issue.getCustomFieldValue(cf))

    def params = [“issue”:newissue]
    def subTask = issueMgr.createIssueObject(currentUserObj, newissue)

    def linkMgr = ComponentAccessor.getIssueLinkManager()
    linkMgr.createIssueLink (newissue.id, issue.id, Long.parseLong(“ZZZZZ”),Long.valueOf(1), currentUserObj) //ZZZZZ is the id of the type of link
    }
    }
    }

    Like

    Reply

  3. Hi,

    I have tested the above code again, and it is creating Clone of a ticket in other projects.

    But “Links” are not coming. Can you help me on that?
    Regards,
    Sid

    Like

    Reply

      1. Take this code (it’s other similar but for Jira 7)

        Remember: you must create a folder called “example” in your “scripts” folder
        Remember: you must place the file inside the “example” folder with name CloneAndLink.groovy
        Remember: you must change/replace the “ID”‘s for your Jira ID’s. i.e. Type of Issuelink, etc.

        package example.CloneAndLink

import com.atlassian.jira.event.issue.AbstractIssueEventListener
import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.user.util.UserUtil
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.link.IssueLink
import com.atlassian.jira.util.ImportUtils
import com.opensymphony.workflow.WorkflowContext
import org.apache.log4j.Category
import com.atlassian.jira.issue.customfields.CustomFieldType
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.project.ProjectManager
import com.atlassian.jira.project.Project
import com.atlassian.jira.issue.IssueFactory;
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.project.ProjectManager
import com.atlassian.jira.issue.IssueManager
import org.ofbiz.core.entity.GenericValue
import com.atlassian.jira.issue.watchers.WatcherManager
import java.sql.Timestamp

 
class TaskVersionListener extends AbstractIssueEventListener {
    Category log = Category.getInstance(TaskVersionListener.class)

    @Override
    void workflowEvent(IssueEvent event) {
		log.setLevel(org.apache.log4j.Level.DEBUG)
		def issue = event.getIssue()
		if ( issue.getIssueTypeId() == "11003" ) { //IssueType ID to trigger the "clone ticket and link"
			def projectKey = "XXX"       //Target project KEY
 
			def issueMgr = ComponentAccessor.getIssueManager()
			def projectMgr = ComponentAccessor.getProjectManager()
 
            //We get the user caller or we set a user with permissions to do the clone action
			//String currentUser = event.getUser().getName();
			def userManager = ComponentAccessor.getUserManager()
			def currentUserObj = userManager.getUserByName("admin") //Admin username
			CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()
			log.debug "CLONE ISSUE XXX"

			def issueFactory = ComponentAccessor.getIssueFactory()
			def newissue = issueFactory.getIssue()
			newissue.setSummary (issue.summary)
			newissue.setProjectObject (projectMgr.getProjectByCurrentKey(projectKey))
			newissue.setIssueTypeId("66") //Destination IssueType Id
			newissue.description = issue.description
			newissue.reporter = issue.getReporter()
			
			def project = projectMgr.getProjectByCurrentKey(projectKey)
			newissue.setAssigneeId(project.getLeadUserKey())
			
            //-------------------------------------------
            def cf = null;
			//Example field (list)
			cf = customFieldManager.getCustomFieldObjects(issue).find {it.name == 'Example field'}
			newissue.setCustomFieldValue(cf, issue.getCustomFieldValue(cf))
			
			def duedate = issue.dueDate;
			newissue.setDueDate(duedate);
			
			//Example textfield (text)
			cf = customFieldManager.getCustomFieldObject("customfield_20703");
			newissue.setCustomFieldValue(cf, issue.getCustomFieldValue(cf))
			//----------------------------------------------
            
            
            def params = ["issue":newissue]
			
			def subTask = issueMgr.createIssueObject(currentUserObj, newissue)
			def linkMgr = ComponentAccessor.getIssueLinkManager()
			linkMgr.createIssueLink (newissue.id, issue.id, Long.parseLong("10000"),Long.valueOf(1), currentUserObj)  //Change 10000 to the ID of the Link type
			
			//The watchers must be added once the issue is SAVED (created), we add the projectLead as watcher
			project =  projectMgr.getProjectByCurrentKey(projectKey)
			WatcherManager watcherManager = ComponentAccessor.getWatcherManager()
			watcherManager.startWatching(project.getProjectLead(), newissue)
		}
	}
}

        Let me know if it works 😉

        Like

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