Today we will talk about a trick to fix a well-known problem in the Atlassian Jira world. In this Community post we can see someone who has experienced it: https://community.atlassian.com/t5/Jira-Core-Server-questions/Can-t-View-Screens-List/qaq-p/1814806 The solution to that problem can be found in this Atlassian ticket:https://jira.atlassian.com/browse/JRASERVER-72924 The bug occurs when trying to search for a screen using Jira’s native…
Read MoreHow to fix error in panel Issues in Epic: An exception occured while rendering the web panel: com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel (null)
Hello visitor, If you are expereincing this error: Probably exist a corrupted linked issue in this Epic. Atlassian recommneds to fix it, do operations with SQL, but that is NOT my recommendation: https://confluence.atlassian.com/jirakb/issue-screen-displays-error-rendering-greenhopper-epics-issue-web-panel-in-jira-server-779158857.html Probably the better solution is to run a little Groovy Script in Scriptrunner using the “Script Console” to run just one time!…
Read MoreHow to fix gadget titles showing as __MSG_gadget
The cause is Jira that connects to itself, and if you have a proxy installed, the SSL certificate must be well configured in the Java environment The Atlassian solution is: How to fix gadget titles showing as __MSG_gadget And our proposed solution is: Export the SSL certificate and import it in the Jira JRE security…
Read MoreThe limits of Jira: Versions (well-known bug)
Jira has limits, in this post we want to talk about the limits in “Versions”. I don’t know in other companies, but in my companies we release a lot of Versions by day… thousands of versions… Probably if you got thousands of versions like us, when you create a new Kanban board you will get…
Read MoreHow to fix the Jira Error: No permission scheme is associated with project ‘XXXX’
If you have deleted a project in Jira Server, and your log are exploiting with lines with this “error“: You can fix it using Adaptavist Scriptrunner. Launching (and modifying) this Groovy code: By MrAddon
Read MoreHow to merge some Jira Cloud projects into an existent Jira Server instance
Imagine this situation Currently we have JIRA Cloud and JIRA Server instance running. Both instance were up and running, having data in both instances. We want to merge both JIRA Cloud and JIRA Server instance into the JIRA Server instance. Explanation We can not import JIRA Cloud as a project into JIRA Server directly. We need to…
Read MoreWARNING!! if you want to upgrade JIRA from 6 to 7.2.x and then install Service Desk 3.2.x … YOU MUST READ THIS FIRST
After upgrading to JIRA Service Desk 3.2.x, Service Desk project’s navigation bar shows “Unable to render element due to an error” <<Font>> Minimum upgrade version is the problem If you don’t have JIRA Service Desk 3.0 or JIRA 7.0, first upgrade to JIRA 7.0 and then JIRA Service Desk 3.0 (with the .obr file). Then, upgrade to…
Read MoreAtlassian Crowd LDAP problems and downtimes?… see this post
After the upgrading of Crowd, our servers experimented a new problem… sometimes Crowd becomes “stuck” (also JIRA & Confluence because the SSO) and the log of Crowd show errors in the LDAP connection… but not always… two times a week.. etc. Examples of errors in the log: Caused by: com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.PartialResultException: nested exception is javax.naming.PartialResultException…
Read More[SOLUTION] The issue lost the workflow transaction buttons and when the issue is moved an ERROR is triggered
Launch the Integrity checker from the Administration view “Check Workflow Integrity” ( in order to avoid timeout on the web transaction, is good option connect to the original IP:PORT of the JIRA for example: http://127.0.0.1:8080) If when the issue is moved an error is raised like “duplicate key entry…“, the best option is launch this instruction in…
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