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In this post, we have seen how customize PORTAL, the request lists and so forth. Let me introduce another way to customize PORTAL with another addon. We have seen …. …. how customize some part of PORTAL: Fields of each request new fields shows in request list announcement banner graphic layout However, Atlassian ecosystem change…
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It’s very easy! First you need to install Python as admin in your Windows System. Go to the python.org website, select Download for Windows. Once installed, you must set the Python executables on the Windows System PATH environment variable. In “Control Panel “-> “System and Security” -> “System” click on “Advanced System Settings” Now click…
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In this exercise we want to set the GOAL for Summer tickets in Jira Service Desk. To do this, we need two calendars configured in Jira Service Desk (the usual calendar and the summer time calendar). Now we can fork the GOALS of each SLA and do the trick! The trick is use the JQL…
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This article is based on this post (link) Question: “We would like to know if we can configure more than one email channels for one service desk project. This is because we would like to create three channels to attend issues in the same project.” Answers: By default in JSD you are only allowed to have a single…
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