How to calculate “Lead Time” or “Real Average Resolution Days” with eazyBI and JIRA

The default calculated measure of eazyBI “Average Resolution Days” counts until the last Resolution filled ( not until the first value of the Resolution field), then if you set a new Resolution from “Resolved” to “Close” statuses, the value will be measured until “Close”. eazyBI counts the resolution time till the last resolution. This is…

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