Customizing Jira Service Desk PORTAL – How to ….

PORTAL is the name of Customer point-of-access for Jira Service Desk request. In this post we will show how configure and customize it, using both out-of-the-box features and specific addons.   Basic customization Jira Service Desk Out-of-the-box provides some graphical customizations, like: PORTAL logo and colors Names and project descriptions and so forth 🙂 As…

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Two tricks to improve the performance and security of your Jira Server 7.4

There are two tricks to improve the performance and the security of a large Jira Server 7.4 For the first “trick“, we can develop a little Jira plugin, or we can set a “Script Fragment” with the plugin Adaptavist Groovy Scriptrunner. The purpose of the improvement is to avoid problematic JQL queries. In Jira, by default,…

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