Customizing Jira Service Desk PORTAL – How to ….

PORTAL is the name of Customer point-of-access for Jira Service Desk request. In this post we will show how configure and customize it, using both out-of-the-box features and specific addons.   Basic customization Jira Service Desk Out-of-the-box provides some graphical customizations, like: PORTAL logo and colors Names and project descriptions and so forth 🙂 As…

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How to print custom PDF templates of Jira tickets using Confluence

In this example, we will create a Confluence page and we will use it as “Template” to print documents (in this case issue tickets) in PDF or directly to the printer. Based on this exercise:  How to show Jira ticket fields in Confluence pages As prerequisites we need: Jira Server Confluence Server Optional: Atlassian Crowd to…

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Catalina.out – another tip

Catalina.out is very important, but if you have problems with disk free size, may be useful work with *.properties files to reduce the row logged. Let me explain 🙂 Scenario Every time a user reference an issue in Jira, some rows are added to Catalina.out, like following examples. 2016-02-19 15:12:07,840 http-nio-8032-exec-2 WARN admin 912x1017x1 g2ksfs…

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