www.MrAddon.com ®: Jira & Confluence Administration Support Blog
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In this post we will discuss about Notifications. We will see how we can manage and than how can extent the management 😉 Let’s go 😉 Out-of-the-box Out-of-the-box Jira have: Standard Notification Scheme codename SPAMMER 😛 , because send email for all events First of all, identify all situations where user need an email ping.…
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If you have deleted a project in Jira Server, and your log are exploiting with lines with this “error“: You can fix it using Adaptavist Scriptrunner. Launching (and modifying) this Groovy code: By MrAddon
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Thanks Alejandro Villalobos Vázquez for the suggestion, we discover exists an addons which helps us to discover this information. Let me introduce this 🙂 What we can do if someone delete issues? Well, we can use this addon: Who deleted my issues. AS we see: we can understand who delete issues :).
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This is an old story: you do your work and …. now the status of my issue is changed. You didn’t any actions. So, what happened? Let me explain how we can understand what happened 🙂 issue’s status change …. Well, first of all, we have to check if someone change Workflow and we have…
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I’m very proud share this article, in Italian, about Atlassian Team Tour in Italy. I’ve shared a video of my speech about NOT IT use of Atlassian Products. Here the crew with (start from left): Davide Schillaci Cristian Berardi Simone Pancaldi Claudio Ombrella Artigiano Peter Herzum Vlad Cavalcanti Leonie de Jong Giulio Iannazzo (photo maker…
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Let me explain the reason of this …. situation. Application access In Server/onPremise version of Jira Service Desk, you have to grant users access to right application. So Go to Cog menù –> Application –> Application access and you see this form: where Jira Administrator set who can access to Jira service Desk. Wooow, and…
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…. and we now explain what is it and how manage it. A little bit of history After setup, both Jira and Confluence are configured to perform a XML backup every day You can find this in Administrative section. My suggestion is: disable both and configure a strategy of backup for both Confluence and Jira.…
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…. and now we explain how discover who do this action. As a modern Sherlock Holmes we have all tools to do this 🙂 Audit Log Confluence out-of-the-box have all tools we need to discover the guilty :-P. Just select Cog menù -> General Configuration > Audit log. In this page you can see: Actions on Spaces Actions…
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As I wrote, It’s possible. We can create Jira Service Desk requests without login in PORTAL, using another interesting addon. Let me explain Anonymous Portal for Jira Service Desk Using this addon, as addon maker explain in this video: we can create a request. Only a simple configuration: specify a user to use as anonymous…
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This post can be the continuation of this: Useful links to install Jira Server on Google Cloud In this case, we want to install a Proxy Server (can be Apache or Nginx for example). To install Apache in a Linux Debian installation: apt-get update apt-get install apache2 To start the service: sudo service apache2 start Enable mod_proxy modules…
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This post is the continuation if the previous post: How to print custom PDF templates of Jira tickets using Confluence After do the previous post instructions, we can improve the new “printing” system, adding a new button to Print in Word *.doc format instead of PDF. We can add this javascript to the code: Then you…
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PORTAL is the name of Customer point-of-access for Jira Service Desk request. In this post we will show how configure and customize it, using both out-of-the-box features and specific addons. Basic customization Jira Service Desk Out-of-the-box provides some graphical customizations, like: PORTAL logo and colors Names and project descriptions and so forth 🙂 As…
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www.MrAddon.com ®: Jira & Confluence Administration Support Blog 