As I wrote, It’s possible. We can create Jira Service Desk requests without login in PORTAL, using another interesting addon. Let me explain
Using this addon, as addon maker explain in this video:
we can create a request. Only a simple configuration:
specify a user to use as anonymous and … this is the filan result 😛
access to PORTAL without login.
This post is an integration of Jira Service Desk Post dedicated to PORTAL customizations.