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Explicit Policies help define clear guidelines and rules for each stage of the workflow to ensure smooth progress and prevent bottlenecks. Here’s a suggested template with sections for each typical column in a Kanban board: Remember that Explicit Policies should be clear, concise, and easy to understand. They should also be open to improvement based…
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First you must read this trick: Example of script field in Jira to know the Closing date After this, try to: Just export a CSV of the issues you need to update. Add a “resolved date” column, populate dates, then import into JIRA as Admin via External System Import. Note1: If you CSV contain more…
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Sometimes we need to know the “real” closing date of tickets, for different reasons: workflows with bad config (Resolve Issue screen missing in final statuses…), two Resolve Issue screens in Resolved and Closed statuses, etc. And, as always, we have a trick using the plugin Scriptrunner! It’s very simple, just create a Scripted custom field…
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Sometimes we need to raise new subtasks when other subtasks are finished. In this example we explain how we can do this in Jira using the famous plugin Adaptavist Scriptruner. The trigger of the action is the “transition”: when someone moves a subtask from one status to another. In this case, from “IN PROGRESS” to…
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After the upgrading of Crowd, our servers experimented a new problem… sometimes Crowd becomes “stuck” (also JIRA & Confluence because the SSO) and the log of Crowd show errors in the LDAP connection… but not always… two times a week.. etc. Examples of errors in the log: Caused by: com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.PartialResultException: nested exception is javax.naming.PartialResultException…
Read MoreVery easy! Edit the Workflow transition to “CLOSED“ Click on “Properties“ Add this pair “key – value” jira.field.resolution.include = id_resolution_1, id_resolution_1023, .. That’s all!
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www.MrAddon.com ®: Jira & Confluence Administration Support Blog & Ethereum Dev Blog - [www.MrAddon.blog] ® 