Some users have reported a bug in version 1.8.2.

The problem is that the addons page of Jira and manage-apps page are not displayed and this bug is blocking.

Our development team has already corrected it. Please follow the steps below:

  • Restart jira with the plugin disabled, using this command from bash:
./start-jira.sh --disable-addons=com.rauliki.JiraSupportAdminTools.JiraSupportAdminTools
  • Uninstall Jirasupport plugin
  • Install new version 2.1.2 from here: version 2.1.2 for server.

The new version solve all issues.

.

Posted by:artigianodelsoftware

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